Q : What items are included in the sample pack? Or can we specify the item which we most interesting in?
A : Yes, you can specific to products you are interesting by let us know product's code number then we can find the sample from our stock. The colour and design may not exactly same as what you've seen on website.

Q : The price of products on your website,can be decreased when we take a large quantity order?
A : Actually, a price of our handmade products shown in our website are set in lowest price which proper fit to the worker cost. However, the price can be negotiated to meet our both satisfy certainly.

Q : Could you possible send me the catalogue and price list?
A : You can see our latest catalogue and more information from our web site www.umthai.com. You can see product's picture, code number, FOB price as wellas all product details in completely. For more information you can contact to sales@umthai.com our merchandiser are always stand by and can reply to lyou in urgent during a working hours of days.

Q : What is the difference of ex-factory price and F.O.B. Bangkok price?
A : Ex-factory price: It is the price of product which excluding caton packing and shipping arrangement. Buyer themselve have to operate all related shipping arrangement. Buyer themselve have to operate all related shipping affair.
F.O.B. Bangkok price : The price or products are including local handling charge (Packing, trucking, export documentation) EXCEPT the freight charge to destination which still on the Buyer cost.

Q : Could we order 5 -10 pieces of each different item in total amount US$ 1,000?
A : For small quantity purchase on each items, you can purchase a goods which already provided in our Stock as well..

Q : Can we order lower than your minimum total amount required?
A : Minimum Total Amount of each order / ship 1 time:
U.S.$ 2,000.00 (FOB Bangkok)
U.S.$ 1,000.00 or 40,000 Bath (Ex-factory)
Exactly, we accept the order which total amount lower than our minimum required. For F.O.B. the extra handling would be charged 190 USD per each shipment.

Q : Can you do custom design?
A : Yes, we accept to do your custom design products. We have our own factory, expert designers, and skillfull craftsmanship worker. therefore, customer's special and exclusive designs are welcomed.

Q : How method you ship a goods.
A : By SEA freight, Air freight, Air courier ect. As you most preferable.